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Contact Us
For all styling and support inquiries, please fill out the form below, and we will respond back to you as soon as possible.
Showroom
100 Chesterfield Drive
Ste E
Cardiff, CA 92007
SHOWROOM HOURS
Kasia Jewelry is currently by appointment only
Wednesday-Saturday: 10am-6pm PST
Sunday-Tuesday: Closed
Customer Support Line
(800) 875-5062
Available Wednesday-Saturday 10am-6pm PST
*Due to a high volume of inquiries, we may not always be able to answer immediately. For any urgent matters, please reach out to us via email at contact@kasiajewelry.com
For Editorial Inquiries, please reach out to pr@kasiajewelry.com
Support FAQ's
Absolutely! While scheduling an appointment in advance is encouraged simply to ensure one of our stylists is available to give you undivided and personalized attention, we gladly accept walk-ins! Please always feel free to ring our bell if you are in the area. If there is an appointment in session, we will do our very best to accommodate.
Kasia Jewelry is mostly made to order, therefore please allow approximately 6-8 week production lead time unless otherwise stated in the item description. Pieces that are "Ready To Ship" will ship within 5-7 business days.
In order to gain expert advise on whether a band from our collection will fit with an existing piece, we recommend hopping on a Virtual Styling Appointment with one of our stylists. Our clients have found this interactive session to be very beneficial in selecting a new addition from afar. Please feel free to reach out to us using the form above to learn more.
Clean your jewelry regularly using warm water, gentle soap, and a soft toothbrush. Read more about Jewelry Care here and here. For deep cleaning, schedule a drop-off appointment to stop by our showroom!